A benefit plan that feels personal to every employee
Pavella gives each of your employees a benefits guide they can text anytime... one that asks the questions they didn't know to ask. Behind it, our team runs your plan-year communications and shows you what your people care about.
No app. No login. Just a simple text.
A benefit plan that feels personal to every employee
Pavella gives each of your employees a benefits guide they can text anytime... one that asks the questions they didn't know to ask. Behind it, our team runs your plan-year communications and shows you what your people care about.
No app. No login. Just a simple text.
Using your benefits shouldn't require knowing how they work.
Most people don't know their plan well enough to ask the right questions: 64% of employees don't fully understand how their deductible, premium, and out-of-pocket max work together (SAVVI Financial, 2026).
Pavella is a guide they can text and get personalized answers specific to their plan and family.
Every employee gets a guide that knows their plan.
88% of workers want their benefits explained in plain language.*
Pavella does that, then goes a step further.
Context, not just answers
Every answer is framed around their plan, their costs, and their situation... not a generic benefits guide.
It asks the next question
People don't know what they don't know. Pavella asks the follow-up, so a simple question gets the answer that fits their situation.
Built around their family
Guidance that accounts for a spouse, kids, and what matters to each of them... so the plan works for the whole household.
No app. No login. Just a simple text.
Available 24/7 on any phone. It works on the office floor and the manufacturing floor alike.
How it works.
Getting people to use their benefits shouldn't require a marketing department.
You share your plan. We handle the rest.
1. We run your plan-year communications.
Outbound text and email campaigns from open enrollment through year-end, run by a team with 10+ years inside benefit plan communications. You don't touch a marketing tool or manage the agent. We do both.
2. You see what your people care about.
73% of employers say employees keep asking the same questions.*
You'll see which ones: aggregated reporting on the questions, concerns, and sticking points across your population... a leading indicator, not lagging participation data.
Nobody thinks about their benefits
until they need care.
When that moment comes, every one of your people has a guide that already knows their plan.
Private for your people. Insightful for you.
Individual conversations are never shared with you or the health plan. You see trends across your population, never one person's questions.
Privacy comes first
We never sell, share, or use your data to train AI models without users consent.
Secure at the core
Enterprise-grade encryption in transit and at rest, on U.S.-based servers.
We don't replace your vendors, change your coverage, or redesign your benefits.
We help the plan you already built work for each person in it.
*Franklin Templeton, 2026
Healthcare doesn’t have to feel overwhelming.
With Pavella, you can finally have the clarity, guidance, and control you deserve.
Early access is free for a limited time. Join now and be one of the first to take back control of your health.