Getting Started with Pavella
Your health,
clearly explained—finally.
Pavella is your private AI health advocate. It helps you understand your medical records, track your care, and make sense of your insurance—without the jargon or stress. Here’s how to get started in just a few minutes.
STEP 1
Create Your Account
Answer a few simple questions to build your health profile. This helps us tailor your assistant to you—not just your documents, but your goals too.
No medical degree required—just tell us what matters most to you.
STEP 2
Upload a Document (or Two)
This is where Pavella really shines. Upload a file like a lab result, doctor’s note, or insurance plan to unlock personalized, plain-language answers.
Examples of helpful documents:
Medical visit summaries
Test results or lab reports
Prescription or supplement details
Insurance coverage documents or plan summaries
Don’t have a full history? No problem. A photo of a pill bottle or one downloaded PDF is enough to start.
Everything you upload is encrypted and stored securely. You’re always in control, and you can delete anything at any time.
Learn more about privacy and data use in our FAQ
Need upload ideas? Browse our Prompt Library
STEP 3
Start Asking Questions
Once you upload a document, just ask something simple—like:
“What does this lab result mean?”
“Can you explain this visit note in plain English?”
“Do I need a referral for a specialist?”
“What should I ask my doctor next time?”
You’ll get fast, clear, personalized answers—24/7.
Pavella doesn’t diagnose or treat. It’s not a doctor. But it does help you feel informed, organized, and more confident in your care.
Tips for Success
Start small. One file, one question.
Come back often. Pavella gets smarter as you go.
Explore what’s possible. Use our Prompt Library for ideas.
Still stuck? Reach out anytime at support@pavella.io—we’re happy to help.
